Privacy Policy
Effective Date: May 1st 2025

By using and accessing any of the Services, you consent to the practices described in this Privacy Policy, including the collection, use, disclosure, and retention of your personal information. This Privacy Policy describes how Freedom Floats ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.freedomfloats.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. If you do not agree, please do not use the Services. This Privacy Policy applies to individuals in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and may notify you by a prominent notice on our Site or through other means. Continued use of the Services after changes are made indicates your acceptance of the updated policy.

Overview of Our Data Practices

We collect personal information to provide, improve, and support the Services. This includes fulfilling orders, customer support, analytics, marketing, and legal compliance. We retain information only as long as necessary for these purposes.

Personal Information We Collect

Information You Provide Directly

• Contact Details: name, address, phone number, email

• Order Details: billing/shipping info, payment confirmation

• Account Info: username, password, security questions

• Support Requests: messages or communications with us

Information We Collect Automatically

• Usage Data: IP address, device type, browser, interaction data

• Cookies: See below for how we use cookies

Information from Third Parties

• Shopify (e-commerce platform)

• Payment Processors

• Analytics and Advertising Partners

How We Use Your Information

• Service Delivery: Process transactions, fulfill orders, manage accounts

• Marketing: Send promotional content and personalize ads

• Security: Prevent fraud, monitor for suspicious activity

• Support and Improvement: Customer service and website enhancements

Note: We do not sell your personal information or use it for cross-context behavioral advertising. If that ever changes, you will be notified and given the right to opt out.

Cookies

We use cookies to personalize content, analyze traffic, and enhance your experience. See Shopify's Cookie Policy for more. You may disable cookies in your browser, but some features may not work correctly.

We do not respond to “Do Not Track” signals. Learn more at www.allaboutdnt.com.

How We Share Information

We may disclose personal information:

• To vendors and service providers (e.g., IT, shipping, payment processing)

• To business or marketing partners (per their privacy policies)

• As required by law, or to protect rights and safety

• In business transfers (e.g., mergers or acquisitions)

We do not use sensitive personal information to infer characteristics or sell it without consent.

Third-Party Links

Our site may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies separately.

Children’s Data

We do not knowingly collect or solicit personal information from children under 13. If you believe we have collected information from a child, contact us and we will delete it promptly.

Security and Retention

We implement reasonable safeguards to protect your information. However, no system is 100% secure. Please avoid sending sensitive info over unsecured channels.

We retain personal information as long as needed for our operations, legal compliance, or dispute resolution.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent to processing

• Opt out of promotional communications

• Request data portability

To exercise these rights, contact us using the details below. Identity verification may be required.

Complaints

To file a complaint or appeal a privacy-related decision, contact us below. If unresolved, you may contact your local data protection authority.

International Transfers

Your information may be stored or processed outside your home country, including in the United States. We use standard contractual clauses or other safeguards when required.

Contact

If you have questions or would like to exercise your privacy rights, contact us at:

📧 info@freedomfloats.com
📞 432-352-9549

Freedom Floats
New Braunfels, TX

Freedom Floats is the data controller responsible for your personal information under this Privacy Policy.